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About IT Fruitech BPO Consultancy

Most trusted BPO Services

This is an BPO & Consulting company that offers innovative solutions to meet the never ending need of mankind. We provides all kind of Business Process Outsourcing solutions. IT Fruitech BPO Consultancy provides clients with successful business process outsourcing solutions. Our outsource portfolio includes Inbound Customer care, Technical Support, Online Chat Support, Admin on Demand, Data Entry, Telemarketing, Email Marketing, Recruitment Process Outsourcing, Outbound Projects, Voice & Accent Training, Custom Application, Customer Relationship Management, staffing, etc.

We value the privacy of your data and understand that if you entrust us with your business processes, we should not only perform meet your expectations, but also ensure complete security of your confidential business and client information.

Our goal is to reduce client operating expenses and improve their customer’s experience.

IT Fruitech BPO Consultancy

help your business to increase

Our Vision

IT Fruitech BPO Consultancy understand the business importance and competitive edge which needs panel of experts to work together to get to root of your individual business target and develop the most adapted solutions to fit the requirements.

Our Mission

IT Fruitech BPO Consultancy enables you to transform your business organization and improve performance. Our expertise team. We help customer in optimization and achieve their business objectives by providing Innovative and best in class solutions, enable business efficiency & productivity, facilitate corporate competitiveness.

Our Values

We believe in maintaining utmost company Integrity and Loyalty and build Trust with our clients as an important part of our goal itself.

BPO Services

INBOUND Voice Process

We can bridge the gap between you and your customers with our 24×7 call center Start experiencing increased sales and better conversion rates along with the satisfied customers. Our multi-channel call centers have real time reporting and 100% recording facilities. Whether you are a small / midsized company or a large enterprise,+

  • E Virtual Inbound Call Center Services
  • Customer Support
  • Order taking
  • Up-selling & Cross-selling
  • Sales Lead Qualification
  • Customer Retention

OUTBOUND Voice Process

Offer 24×7 support, qualified call center agents, excellent voice quality, and customizable services we are most preferred call center outsourcing location because of the high quality and cost-effective services it offers. Additionally, India’s flexible outsourcing policies have made it easier for companies to outsource their work

  • Product sales
  • Sales lead generation
  • Sales support
  • Appointment setting services
  • B2C Lead Generation
  • Product launches

Outsourcing Business

We are one of India’s leading providers of call center outsourcing services. With the use of skilled call center agents and leading technology, you can be assured that our call center outsourcing services will provide a boost to your sales. You can get all this at a fraction of your current operating costs.

  • Appointment Setting Services
  • e-mail
  • Live Chat Support
  • Lead Generation
  • Technical Helpdesk
  • Customer Retention

Non-Voice Process

cutting-edge software, technology and infrastructure along with experienced data entry operators. HGP BPO is a one-stop shop where you can cost-effectively meet your data entry, processing or conversion needs. we can successfully meet your business needs. Guaranteed quality, high project visibility and accurate data entry can be yours, 

  • handwritten/printed documents
  • Convert data from old paper
  • scan your hard copies into electronic
  • index your documents
  • OCR data conversion
  • scanning or indexing

Finest BPO Services

What we do

We provide you with high quality business Solutions

We provide hybrid services to unlock business values by applying proven process methodologies and business frameworks to significantly reduce costs, enhance effectiveness and optimize business process.

IVR Flexibility

Use options such as speech recognition, drag & drop IVR, self-service, and more to deliver the quick, personalized responses your customer wants.

CRM Integration

Unify the customer journey across all support channels, and ensure 30% better agent efficiency with our open APIs & readymade CRM connectors.

Smart Routing

Use our flexible routing logic to route & optimally distribute calls amongst your agents by customer priority, time, or skill. Let calls land either on agents’ desktops or mobile phones.

Live Monitoring

Dashboards update every 5 seconds, giving supervisors control over call queues and agent performance across multiple campaigns in real-time.


70+ reports with actionable data help you assess & improve your agent efficiency, wait times, and resolution times.

Call Recordings

Every call is recorded and easy-to-access for training, quality, compliance, or conflict resolution.

next level business consulting

Physical & Data Security

IT Fruitech BPO Consultancy ensure high security in the premises, employees and also for the intellectual business solely by the property of client. All employees will be signing NDA to protect client data and will be followed with all due regards.

System Based Security:

  • All systems will be password protected
  • USB ports will be disabled on all machines
  • Restricted Internet Access
  • Agents working on Financial information are monitored closely by supervisor

Operational Procedure


In order to meet the individual needs of clients IT Fruitech BPO Consultancy maintains a wide range of qualification. We excel in our BPO/ITES Operational & Quality skills. Our extensive knowledge base entails us in planning and executing 24×7 Operations effectively.

Our Focus on…


Building Trust & Respect with Clients


Resolving Client business issues


Integrate needs v/s deliverables


Turning perceptions into Actions



happy customers


full projects


Company offices


Team members

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Frequently asked questions

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